Effective Date: August 2025

At Puxxle, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

When you use Puxxle, we may collect:

• Personal details: name, email address, company, role.

• Usage data: pages visited, features used, session duration.

• Communications: messages you send via our contact forms or support.

• Account data: if you register, subscribe, or request a demo.

We do not sell your personal data to third parties.

2. How We Use Your Data

We use your information to:

• Provide and improve our services.

• Respond to inquiries and support requests.

• Personalize your experience.

• Send important updates (you may opt out at any time).

• Comply with legal obligations.

3. Data Storage & Security

Your data is securely hosted on OVH servers in France (European Union).
This means your information remains protected under EU data protection laws (GDPR).

We implement strong technical and organizational measures to prevent unauthorized access, loss, or misuse of your data.

4. Sharing of Information

We only share your information with:

• Trusted service providers (e.g., analytics, email services) strictly necessary to operate Puxxle.

• Legal authorities, if required by law.

No other sharing, no selling.

5. Your Rights

Under GDPR, you have the right to:

• Access the data we hold about you.

• Request correction or deletion of your data.

• Restrict or object to processing.

• Request data portability.

To exercise your rights, contact us at hello@puxxle.io.

6. Cookies & Tracking

We use cookies and similar technologies to:

• Enhance user experience.

• Analyze usage to improve performance.

• Personalize content.

You can manage your cookie preferences anytime (see our Cookies Policy).

7. Retention of Data

We retain personal data only as long as necessary to provide services or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date”.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

📧 hello@puxxle.io
📍 Puxxle, Montreal, Canada